More Airlines Should Embrace Free WiFi
Passengers consider their experience as one of the most important factors when choosing which airline to fly with, which is closely tied to the amenities provided onboard the aircraft. This dichotomy can be seen between budget airlines and full-service network carriers. Therefore, more airlines should consider providing free WiFi to improve the passenger experience.
If two airlines offer identical ticket prices for the same route, such as New York to Fort Lauderdale on Spirit Airlines and United, passengers will usually choose the full-service carrier for a better passenger experience. This includes amenities such as more legroom, complimentary snacks and drinks, and other perks.
In recent years, free WiFi has become the most important amenity for passengers and has become a defining factor for a good passenger experience. In this article, we will discuss the vital role of free WiFi in becoming a more competitive player in the airline travel market.
